The messages that you submit to thaichitchat.com are treated as confidential and private. Although our translators must read your message text to perform the translation, they have no access to the email addresses that are connected to the message. We encourage you to not include highly confidential information such as account numbers, PIN access codes, etc in messages that you submit to Thai Chit Chat.

Protecting your order information is important to us. We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address should change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection. While no method is completely impenetrable, SSL is the state-of-the-art encryption technology used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot entirely ensure or warrant the security of any information you transmit to us.

Information about you can be categorized as (a) personally identifiable information, or (b) non-personally identifiable information. "Personally identifiable information" is information that we collect from you such as your name, postal address, telephone number, fax number and email address. "Non-personally identifiable information" is information that we collect from you that does not include your name or any information that would allow us to contact you.

Some of the ways in which we use your personally identifiable information may include using it to fulfill your orders, to provide you with information that you may request and to customize your web site experience.

Because we care about your privacy, we will not give your personally identifiable information to other marketers or retailers for them to use to contact you about offers or promotions of their own.

As a responsible company, we believe obeying the law is important. Therefore, we may disclose personally identifiable information in order to comply with a subpoena or court order or when we are required to do so by law. We may also disclose personally identifiable information in cooperation with a law enforcement or government request. It is important for you to understand that the above policies and restrictions do not apply to our use or disclosure of your non-personally identifiable information. We may freely use and disclose non-personally identifiable information for many purposes and on many occasions. Examples of how we use and disclose non-personally identifiable information include measuring and analyzing site usage, system administration, improving our site and developing marketing strategies.

We collect personally identifiable information from you by "active" means, in other words, when you actively give us the information. Like many other commercial web sites, we collect non-personally identifiable information from you by "passive" means, in other words, by tracking your use of the site, often through the use of cookies. That information includes, among other things, the type of computer operating system and net browser that are being used and the domain name of your Internet service provider, as well as some of the information described below. This information helps us to interact with visitors to our site.

By using this site, you indicate your agreement to this Privacy Policy. If you do not agree with this Privacy Policy then do not use this site. Your continued use of this site following any changes to this privacy policy constitutes your acceptance of such changes.